FAQ
Questions, answered.
Everything people usually want to know before they start — what the systems do, how they fit your business, and what happens next. If yours is not here, just ask.
General
What is Spartacus Systems?
Spartacus Systems helps businesses generate and convert more opportunities through smarter websites, AI-powered customer communication, CRM automation, lead follow-up, review management, and centralized business systems.
Who is Spartacus Systems for?
We primarily work with service-based businesses that want to improve lead conversion, customer communication, online visibility, and operational efficiency without adding more administrative work.
Do I need to be tech-savvy?
No. We build and configure the systems for you and provide guidance on how to use them.
Do you replace my existing CRM or software?
Not necessarily. We can consolidate several tools into one system, but the best setup depends on what you currently use and what your business needs.
Can I keep my existing phone number and website domain?
In most cases, yes. Existing domains can typically be connected to the new website we build for you, and phone numbers can often be integrated or ported depending on your current provider.
AI Employee
What is the Spartacus AI Employee?
The AI Employee is an AI-powered communication and lead-conversion system designed to help respond to inquiries, engage leads, answer common questions, schedule appointments, and keep conversations moving even when your team is unavailable.
Can the AI Employee answer calls?
Yes. Depending on your setup, AI voice functionality can be configured to answer incoming calls, handle common questions, qualify prospects, and help schedule appointments.
Can the AI Employee respond to text messages?
Yes. It can respond to leads through SMS and other connected communication channels based on the workflows and AI capabilities configured for your business.
Will customers know they are talking to AI?
The AI can be configured to communicate naturally while representing your business. We recommend being transparent when appropriate and designing the experience around helpful, accurate customer service.
Can the AI schedule appointments?
Yes. The system can connect to calendars and booking systems so qualified prospects can schedule appointments directly.
Can the AI follow up with leads automatically?
Yes. Automated workflows can follow up with new leads, missed calls, old opportunities, and customers who have not responded.
What happens if someone needs a real person?
Conversations can be transferred or escalated to your team when human assistance is needed.
Can I control what the AI says?
Yes. We configure the AI using information about your business, services, policies, frequently asked questions, and preferred communication style.
CRM & communication
Does Spartacus Systems include a CRM?
Yes. Your system can include a CRM pipeline for organizing leads, opportunities, appointments, and customers.
What is the Unified Inbox?
The Unified Inbox brings customer conversations from multiple channels into one place so your team does not have to constantly switch between different apps.
What is Missed Call Text Back?
If your business misses a phone call, the system can automatically send the caller a text message so the conversation continues instead of losing the lead.
Can multiple employees use the system?
Yes. Team members can be given access based on their responsibilities and permissions.
Can I use the system from my phone?
Yes. Mobile access allows your team to manage conversations, leads, appointments, and CRM activity while away from a computer.
Websites
Do you build websites?
Yes. Spartacus Systems builds brand-new, modern websites designed around lead generation, search visibility, customer conversion, and integration with your business systems.
Can you redesign or modify my existing website?
No. Spartacus Systems does not redesign, edit, or modify existing websites. We build new websites on our platform.
Can I keep my existing website domain?
Yes, in most cases. If you already own a domain, we can typically connect that domain to the new website we build for you.
Will my website be mobile-friendly?
Yes. Websites are designed to work across desktops, tablets, and mobile devices.
Are your websites SEO-friendly?
Yes. Websites are structured with SEO fundamentals including page structure, metadata, content organization, mobile optimization, and technical best practices.
What does AI discoverability mean?
Search behavior is expanding beyond traditional Google searches into AI platforms and answer engines. We structure websites and content so information about your business is easier for search engines and AI systems to understand and reference.
Can you guarantee that ChatGPT or Google will recommend my business?
No legitimate agency can guarantee placement in AI-generated answers or organic search results. We can improve the structure, authority, content, and technical signals that help search and AI platforms understand your business.
Can you add an AI chat assistant to my website?
Yes. A website chat assistant can be integrated to answer questions, capture leads, and help visitors take the next step.
Reviews & reputation
Can you help us get more Google reviews?
Yes. Automated review-request campaigns can be created to make it easier to consistently ask satisfied customers for feedback.
Can the system automatically send review requests?
Yes. Review requests can be triggered after appointments, completed jobs, purchases, or other customer milestones.
Can you remove negative Google reviews?
No. We cannot directly remove legitimate third-party reviews, but we can help improve your review-generation process and reputation-management workflow.
Setup & onboarding
How long does setup take?
Seven days from payment to launch. Once we have the information and access we need, we build, connect, and test your system, then walk you through it before it goes live.
What do you need from me to get started?
Typically we will need basic business information, service details, FAQs, branding assets, domain access when applicable, calendar information, and access to certain existing platforms.
Do you provide onboarding and training?
Yes. We help configure the system and show you how to use the parts of the platform that matter to your business.
Can you migrate information from my existing system?
In many cases, yes. Available migration options depend on your current software and how the data can be exported.
Pricing
How much does Spartacus Systems cost?
Our flagship services are $297 per month each. Businesses that want both flagship systems can bundle them for $397 per month.
What is included in the $297 AI Employee plan?
The package can include the AI Employee, CRM pipeline, Unified Inbox, missed-call text back, review management, automated workflows, and related lead-conversion tools.
What is included in the $297 Website plan?
The package includes a brand-new professionally built website focused on SEO fundamentals, AI discoverability, lead conversion, and integration with your Spartacus Systems tools.
Can I have both the Website and AI Employee?
Yes. The combined package is $397 per month, designed for businesses that want both their online presence and their lead-conversion infrastructure working together.
Are there additional usage charges?
Certain services such as phone calls, SMS messaging, email volume, AI usage, domains, or third-party software may have usage-based or third-party costs depending on your setup. These are explained before activation, and we will walk you through what to expect on a strategy call.
Results
Will Spartacus Systems generate leads for me?
Spartacus Systems primarily provides the infrastructure to help capture, organize, follow up with, and convert leads. Lead-generation or advertising services, when offered, are treated separately from the core system.
Will this replace my employees?
The goal is usually to remove repetitive administrative work and help your existing team respond faster and operate more efficiently — not necessarily replace employees.
What happens when someone fills out a form on my website?
The lead can automatically enter your CRM, trigger notifications, receive an immediate response, begin a follow-up sequence, and potentially schedule an appointment.
What is the biggest benefit of using Spartacus Systems?
Instead of having your website, phone calls, texts, leads, reviews, appointments, and customer follow-up operating independently, Spartacus Systems helps connect them into one coordinated system.
STILL HAVE QUESTIONS?
Let's talk it through.
A short call is usually faster than a long email. We'll tell you honestly whether this is a fit for your business.
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